Privacy Policy

Personal Information Protection Policy

At Zai Cargo, we are committed to providing our clients, clients and members with exceptional service. Because providing this service involves the collection, use, and disclosure of certain personal information about our customers, users, and members, protecting your personal information is one of our top priorities.

While we have always respected the privacy of our customers, users and members and have protected their personal information, we have strengthened our commitment to protect personal information.

We will inform our clients, clients, members why and how we collect, use and disclose their personal information, obtain their consent where necessary, and only handle their personal information in the manner that a reasonable person would consider appropriate in the circumstances.

This Personal Information Protection Policy outlines the principles and practices we will follow to protect the personal information of customers, clients, and members. Our privacy commitment includes ensuring the accuracy, confidentiality, and security of our customers, customers, and members' personal information and allowing our customers, customers, and members to request access to and correction of their personal information.

This Personal Information Protection Policy applies to Zai Cargo.

This policy also applies to any service provider that collects, uses or discloses personal information on behalf of Zai Cargo.

Definitions

Personal Information: means information about an identifiable individual, for example, name, age, address and telephone number, social security number, marital status, religion, income, credit history, medical information, education, employment information.

Contact Information: means information that would allow a person to be contacted at a place of business and includes name, title or title, business phone number, business address, business email, or email number. business fax. Contact information is not covered by this policy.

Privacy Officer: means the individual responsibility designated to ensure that Zai Cargo complies with this policy.

Policy 1: Collection of Personal Information

Unless the purposes for collecting personal information are obvious and the customer, client, or member voluntarily provides their personal information for those purposes, we will communicate the purposes for which the personal information is collected, either orally or in writing, before or after at the time of collection.
We will only collect customer, client, member information that is necessary to fulfill the following purposes:
To verify identity;
To verify solvency;
To identify the preferences of the client, client, member;
Understand the financial, banking, insurance needs of our clients, clients, affiliates;
To open and manage an account;
To deliver the products and services requested
To guarantee a travel or hotel reservation;
To process a magazine subscription;
To provide medical, dental, counseling services;
To enroll the client in a program;
To submit association membership information;
To contact our customers, customers, members for fundraising;
To ensure a high level of service to our customers, clients, members;
To meet regulatory requirements;
To assess suitability for lease;
To collect and process rental payments.

Policy 2 – Consent

We will obtain the consent of the client, client, member to collect, use or disclose personal information (except where, as indicated below, we are authorized to do so without consent).
Consent may be, for example, oral, in writing, electronically, through an authorized representative] or may be implied where the purpose for collecting, using, or disclosing the personal information is deemed obvious and the client, client, or member voluntarily provide personal information for that purpose.
Consent may also be implied when a customer, user, or member is notified and given a reasonable opportunity to opt out of having their personal information used for mailing, marketing new services or products, fundraising, and the customer, , the member does not opt ​​out.
Subject to certain exceptions, for example, the personal information is necessary to provide the service or product, or withdrawal of consent would frustrate compliance with a legal obligation, customers, clients, members may withhold or withdraw their consent for Zai Cargo use your personal information. information in certain ways. A customer, customer or member's decision to withhold or withdraw consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to help the client/client/member make the decision.
We may collect, use or disclose personal information without the client's, client's or member's knowledge or consent in the following limited circumstances:
When the collection, use or disclosure of personal information is permitted or required by law;
In an emergency that threatens the life, health or personal safety of a person;
When personal information is available from a public source;
When we require legal advice from a lawyer;
For the purposes of collecting a debt;
To protect us from fraud;
To investigate an anticipated breach of an agreement or a violation of law.

Policy 3: Use and Disclosure of Personal Information

3.1 We will only use or disclose client, customer or member personal information as necessary to fulfill the purposes identified at the time of collection or for a purpose reasonably related to those purposes, such as:
To conduct customer, customer or member surveys to improve the delivery of our services;
To contact our customers, customers, members directly about products and services that may be of interest to you;
3.2 We will not use or disclose customer, customer or member personal information for any additional purpose unless we obtain consent to do so.
3.3 We will not sell customers, member lists or personal information to other parties [unless we have consent to do so.

Policy 4: Retention of Personal Information

4.1 If we use the personal information of a client, client or member to make a decision that directly affects the client, client or member, we will retain that personal information for at least one year so that the client, client or member has a reasonable opportunity to request access it.
4.2 Subject to policy 4.1, we will retain customer, client or member personal information only as long as it is necessary to fulfill the identified purposes or a legal or business purpose.

Policy 5: Guarantee of the accuracy of personal information

5.1 We will use reasonable efforts to ensure that customer, customer or member personal information is accurate and complete where it may be used to make a decision about the customer, client, member or disclosed to another organisation.
5.2 Clients, Customers, Members may request correction of their personal information to ensure its accuracy and completeness. A request to correct personal information must be in writing and provide sufficient detail to identify the personal information and the correction being requested.
5.3 If personal information is shown to be inaccurate or incomplete, we will correct the information as necessary and send the corrected information to any organization to which we disclosed the personal information in the previous year. If the correction is not made, we will note in the file the correction request of the clients, clients, members.

Policy 6: Protection of Personal Information

6.1 We are committed to ensuring the security of customer, client and member personal information to protect it from unauthorized access, collection, use, disclosure, copying, modification or deletion or similar risks.
6.2 The following security measures will be followed to ensure that the personal information of customers, customers and members is appropriately protected:
the use of locked filing cabinets; physically secure offices where personal information is kept; the use of user IDs, passwords, encryption, firewalls; restrict employee access to personal information as appropriate, meaning only those who need to know will have access; contractually require any service provider to provide comparable security measures.
6.3 We will use appropriate security measures when destroying customer, customer or member personal information. Examples may include: shredding documents, deleting electronically stored information.
6.4 We will continually review and update our security policies and controls as technology changes to ensure the continued security of personal information.

Policy 7 – Providing Clients, Clients, and Members with Access to Personal Information

7.1 Clients, Clients, Members have the right to access their personal information, subject to limited exceptions.
Some examples include: attorney-client privilege, disclosure would reveal personal information about another person, health and safety concerns]
7.2 A request to access personal information must be made in writing and provide sufficient detail to identify the personal information sought.
7.3 Upon request, we will also inform clients, clients and members how we use their personal information and to whom it has been disclosed, if any.
7.4 We will make the requested information available within 30 working days, or provide written notice of an extension where additional time is required to fulfill the request.
7.5 A minimal fee may be charged for providing access to personal information. Where a fee applies, we will inform the client, client, member of the cost and request further instructions from the client, client, member as to whether or not we should proceed with the request.
7.6 If an application is rejected in whole or in part, we will notify the client, client, member in writing, stating the reasons for the rejection and the remedy available to the client, client, member.

Policy 8 – Questions and Complaints: The Role of the Privacy Officer or Designated Individual

8.1 The Privacy Officer or designee is responsible for ensuring that Zai Cargo complies with this policy and the Personal Information Protection Act.
8.2 Clients, Customers, Members should direct any complaints, concerns or questions regarding Zai Cargo's compliance in writing to the Privacy Officer.

Zai Cargo Privacy Officer or Designee Contact Information:

Zai Cargo
8242 NW 70th Street, Miami, FL 33166
info@zaicargo.com
1-786-522-1426